Privacy Policy

Effective June 8, 2026 · support@Eljoapp.com

This Privacy Policy governs the privacy policies of the digital products and services offered by My Circle, LLC d/b/a Eljo ("Eljo," "we" or "us"), including the Eljo application (including any related service, feature or functionality) (the "App") and any products or services of Eljo that display this Privacy Policy (collectively with the App, the "Services").

We recognize that many people are concerned about the information that they provide to us or that may be collected, and how we treat that information. In order to address those concerns we have developed this Privacy Policy.

By using the App and the Services, you agree to the terms of this Privacy Policy. However, as noted below, you may opt out of some of the provisions in this Privacy Policy by sending an email to support@Eljoapp.com.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Types of Information Collected

Through the Services and third-party service providers, we may collect both personally identifiable information ("PII") and non-personal information from and about you, as follows:

Personally Identifiable Information (PII)

We may collect PII such as your name, email address, phone number, password, birth date and location when you register to use the App or other Services.

Optional Personal Details

We may also collect any information that you submit when creating your user profile in the Services – such as a profile picture, mailing address, birthday, current city, hometown, marital status, children's names, education, workplace, and links to social media profiles.

Group Chat (Circle) Information

When you create group chats in the App ("circles"), we may collect information about those chats or contained in the chats, including any PII contained in the chats. The information we collect relating to the group chats includes:

  1. Circle name
  2. Circle description
  3. Circle settings
  4. Circle members (users who accept an invite to join a circle)
  5. Invited users
  6. Messages (posts) posted to circles
  7. Media (photos/videos) posted to circles

To the extent that other users in the chats post information about you, we may collect that information as well.

Direct Message (DM) Information

If you send direct messages through the Services, we may collect information in and about those messages, such as:

  1. Messages sent in DMs
  2. Media sent in DMs

Correspondence with Us

If you contact us, such as with questions or customer support requests, we may collect PII about you, including your contact information and identifying information, and may collect non-personal information in order to assist you.

Purchase Information

In the event that the Services allow for purchases, then Eljo, its service providers and/or the sellers or delivery companies may collect your name, address, email address, phone number, credit card information and other information to fulfill the purchase and delivery.

Contact List

Users may be asked whether they want the App to have access to their contact list in their mobile device or otherwise. To the extent that the user agrees, then contact information from that list may be collected by us.

Automated Non-Personal Information

We may automatically collect certain information about the user's device and usage of the Services (such as Internet Protocol ("IP") address, device type, operating system, browser type, app usage data, geolocation and unique device ID). While this information by itself is not personally identifiable, it may be used to identify someone when combined with personally identifiable information.

Third Parties

Some elements of the Services are provided by third parties. In particular, the Services use Firebase Authentication to help authenticate the users, among other things, and ConnectyCube to store information, among other things. Refer to these third-parties' privacy policies to determine if they collect any personal or non-personal information not listed above. These third parties may share the information that they have collected with us and vice versa.

Methods of Collection

User Input

Most, if not all, of the personally identifying information (PII) we collect is provided by users of the Services themselves:

  1. Users are required to enter PII (such as name, email address, phone number, password, birth date and location) during registration for use of the Services.
  2. Users can optionally update their user profile with additional information.
  3. Messages and media (including images of yourself or others) are manually added by users.
  4. Circles are created by users (user can set name, description, add members, and update settings).
  5. In some instances, other users will submit PII about you, such as using your name in chats/circles or posting photos with your image in them.
  6. Users may be asked if they want to provide access to their contact lists in their mobile device or other devices. If the user agrees, then PII and other information may be collected by us or our service providers from such contact lists. Users may also be asked if they want to provide access to their device's geolocation. If the user agrees, then the location of the device will be collected.
  7. In the event that the Services offer purchases, you will be required to submit PII (such as your name, address, email address, phone number and credit card information) to allow for effective purchase and delivery.

Automatic Collection

Device and usage information may be collected automatically by us or third-party service providers (such as Firebase Authentication and/or ConnectyCube). Refer to these services' privacy policies to determine if any automated information is collected. The geo-location of your mobile device may be collected automatically. If you do not want us to collect your geo-location from your mobile device, you may turn off the location services in your device settings. Non-personal information may also be collected in the Services by "cookies" (small text files placed on your device's hard drive), "pixels," or other technology. If you do not wish to have us or our third-party service providers collect and use information collected from cookies or similar technology, you should disable cookies on your computer/device and/or change your "privacy" preferences in your "Settings." We do not currently respond to web browser "do not track" signals or other similar mechanisms.

Correspondence With Us

If you contact us, such as with questions or customer support requests, we may collect PII to identify you and correspond with you, and may collect non-personal information in order to assist you.

Advertiser Collection

In the event that third party advertisements are included in the Services, such advertisers may collect PII or non-personal information about you, your device and your usage through cookies, pixels or other technology. If you click on an ad or contact the advertiser, the advertiser may collect information about you as well. Please see the advertiser's privacy policies for more information.

Combination of PII and Non-Personal Information

PII and non-personal information about you and/or other users may be combined in some instances by us or third-parties.

How We Use Your Information

Personally Identifiable Information

If you sign up for an account with us (which is required in order to use the Services), create a profile, subscribe to the Services, purchase products or services through the Services, or connect to other social media accounts in connection with the Services, then we may use your personally identifiable information to maintain your account, process your orders, respond to your requests, tailor features of the Services to you, correspond with you, and improve the quality of the Services. We may also use it to send you materials that we think would be of interest to you. If you email us, submit information to us, or ask to be placed on a mailing or messaging list that we maintain, then we may use your personally identifiable information to contact you and send information to you. If you post or send content on or through the Services (such as posting comments or photos, or sending chats), then we may display your name, photo, email address or other personally identifiable profile information showing you as the provider of the content – although you can customize your profile in the Services to limit what would be displayed as the sender/submitter of the information. If you include your personal information (such as photos of yourself) as part of your post, chat or other submission on or through the Services, then such personal information would be displayed in relation to such submission and possibly in relation to responses.

If you open an account to use the Services, then a user profile will automatically be created containing some or all of the personally identifiable information that you submit to open the account. One purpose for use of the Services is networking with other users, so some or all of the personally identifiable information in your profile will be available to be viewed by other users of the Services. We may display the information in your public profile to other users of the Services, including without limitation through any sharing, following and searching features of the Services. We may also use personally identifiable information from your user profile for the other purposes set forth in this Privacy Policy.

If we receive your personally identifiable information from a third-party service provider, then we may use the information to contact you and to assist in performing the service for which you have registered with the third party. We may also use your personally identifiable information to assist in delivery of content that is customized to your interests.

If you purchase products or services through the Services, then your credit card information and personally identifiable information relating to the purchase (such as your name, billing address, shipping address, phone number, and email address) may be delivered to or collected by the seller of the products, the delivery company and the credit card processing company(ies). Eljo will not publicly post your credit card information or use it for any purpose other than to process your order.

In addition to the uses listed above, we may use your personally identifiable information to improve our marketing and promotional efforts or those of our service providers, as part of a statistical usage analysis, and/or to improve the features and content of the Services. In so doing, we may also provide your personally identifiable information to our users or service providers for use in connection with the Services. Other than your credit card information and account password, we may provide your personally identifiable or non-personal information to third parties for their use consistent with their privacy policies. We do not collect personally identifiable information on an automatic basis, but we may combine non-personal information (which may be automatically collected) with your previously collected personally identifiable information. In the event of a sale of some or all of our company, we may sell your personal and/or non-personal information as part of the sale. Further, we may use your personally identifiable information as set forth elsewhere in this Privacy Policy, but we will not provide your mobile phone number to third parties for marketing/promotional purposes.

Non-Personal Information

We may use your non-personal information to improve the features and content of the Services, improve our marketing and promotional efforts or those of our service providers (or sponsors, if any), as part of a statistical usage analysis, and/or for other purposes to assist our business or the businesses of our users or service providers (or sponsor, if any). As set forth herein, we may use cookies, pixels and other technology to help us recognize your computer/device and help us understand where you go and how much time you spend there and to deliver content that is customized to you. We may share such non-personal information with third parties including our users and sponsors. Further, we may use your non-personal information as set forth elsewhere in this Privacy Policy, but we will not provide your mobile phone carrier information or device type (Apple iPhone, etc.) to third parties for marketing/promotional purposes.

Account Verification

Phone number and email verification is done during account registration (currently using Firebase Authentication's MFA). Phone number and/or email verification is required to complete registration and email verification is required before a "forgot password" email can be sent.

Links from the Services

Please be aware that Eljo's advertisers, business partners, sponsors, service providers, credit card companies, vendors and third parties (if any) accessible through the Services may have their own privacy practices. Eljo is not responsible for any actions or policies of such third parties. You should check the applicable privacy policies of the third parties when providing information to them. These third parties may provide the personally identifiable information and non-personal information that they collect to Eljo and may also use the information in accordance with their own privacy practices. Financial institutions, such as those which process credit card orders, are subject to federal financial privacy laws.

Professional Services

During the course of its business, Eljo uses professional service providers, such as lawyers and accountants, to perform a variety of functions for Eljo. In some instances, Eljo may need to provide personal and/or non-personal information about you to such third parties. However, these types of service providers are generally prohibited from using your personally identifiable information for any purpose other than for which they were selected to work with Eljo.

Other Users of the Services

If you submit a comment, post, chat, response, message, photograph, video or similar submission through the Services, the information in your submission may be published to other users of the Service (such as users in your "circles" or users who view your profile) – who may use such information for their own purposes. Please exercise caution when making such submissions. Please note that most such submissions are not reviewed prior to publication. We will not be responsible to read, respond to, or perform in accordance with any requests for privacy or confidentiality that are included with the submission or at any time.

Other Uses

In addition to the uses set forth elsewhere in this Privacy Policy, Eljo may use or disclose personal or non-personal information:

  1. in cases where we believe in good faith that it is necessary to prevent a crime, an injury or financial loss to ourselves or to third parties;
  2. to protect against misuse or unauthorized use of the Services;
  3. pursuant to a court order, warrant, subpoena or discovery request, or as required by law;
  4. in conjunction with the sale or offering for sale of some or all of the assets of Eljo;
  5. in the event of Eljo's bankruptcy, assignment for the benefit of creditors, or similar financial circumstances; and/or
  6. when you have been made aware of the possibility of use or disclosure of the information at or prior to the time of collection.

Data Storage, Retention, and Protection

Data Storage

Personal and non-personal information in connection with the App (including messages sent through the App) is stored using ConnectyCube.

Data Retention

ConnectyCube will retain all content from the App (accounts, user information, messages, etc.) indefinitely, unless the content is removed by a user or Eljo.

Data Protection

Eljo relies on the built-in security features of ConnectyCube and Firebase Authentication for data protection. This includes the use of secure connections and encryption of sensitive data.

Service Providers

ConnectyCube

This service is used for backend data storage management for the App. Refer to ConnectyCube's privacy policy for more information about their data handling practices.

Firebase Authentication

This service is used for user authentication (registration, phone number verification, email verification, login, forgot password, etc.) for the App. Refer to Firebase's privacy policy for more information about their data handling practices.

Other Third-Party Services

Other third parties, such as credit card processing companies, may provide services used in association with the Services.

User Choices and Restrictions

Restricted Interactions

Users can only interact with Eljo users who are in their Eljo Contacts, which consists of:

  1. users in their phone contacts (if they choose to allow access to phone contacts),
  2. users they've been in a circle with, and
  3. users they've manually invited.

Circle information can only be viewed, edited or deleted by members of the circle or by Eljo or its service providers. Direct Messages can only be viewed, edited or deleted by the two users in the message, or by Eljo or its service providers.

Profile Visibility

Users can choose to set their profile to "public" (which allows their contacts within the Services to see their profile information), or "private" (which prevents any other users from viewing their profile information).

Data Access and Deletion

Users have the ability to access, update, or delete their personal data, as follows:

  1. profile information can be edited at any time (the older information is then permanently deleted), and
  2. users can delete their accounts, messages, and any circles they have created.

Our Commitment to Security

In connection with our service providers, we have put in place physical, electronic, and managerial procedures that we believe are appropriate to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect in connection with the Services. Please note that we cannot guarantee the security of our databases or Services, nor can we guarantee that information will not be intercepted while being transmitted over the Internet. In order to use some of the features of the Services, you may be required to create an account with us. For your protection, this account will only be accessible to you by means of a password or similar security measure. If you believe that your password or email address has been compromised, you should change your account with us immediately. If you forget your password, please follow the instructions in the login page.

Children

The Services are not intended for or directed toward children under age 13. Eljo does not knowingly collect personal information from children under the age of 13 through the Services unless such collection is done in accordance with the law. If you are a child under the age of 13 that intends to submit information to or through the Services, you must obtain your parent's consent prior to making such a submission. In the event that Eljo obtains actual knowledge that you are a child under the age of 13, Eljo may require that you (and/or your parent) prove to us your prior parental consent. To obtain a parental consent form, please contact us at support@Eljoapp.com.

Parents of children under the age of 13 have the option to agree to the collection and use of their child's personal information without consenting to the disclosure of the information to third parties (subject to Eljo's protection of itself and others, disclosures for legal reasons, and Eljo's current technological capabilities). In addition, parents can review the personal information provided by their child under the age of 13, ask to have it deleted and refuse to allow any further collection or use of the child's information (subject to the same items as above). In order to make these requests, parents should follow the "Opt Out" procedures set forth in the "Access to Your Personal Information and 'Opt Out' Procedures" section of this Privacy Policy.

Access to Your Personal Information and "Opt Out" Procedures

You may change your profile or other account information with Eljo by accessing your account through the Services (if you forgot your password, please follow the instructions in the login page). Please keep in mind that to protect your privacy and security, we may take reasonable steps to verify your identity before granting you access to any personally identifiable information or "opt out" capabilities. You can also request to opt-out of data collection by emailing us at support@Eljoapp.com, although termination of collection of your information may require termination of your use of the Services.

If you would like to access or change any other personal information that we have collected, or would like to "opt out" of our retention or disclosure of any other information, please email us at support@Eljoapp.com. Subject to Eljo's protection of itself and others, disclosures for legal reasons, and our current technological capabilities, we may be able to assist you.

To change the information that you submitted to third party service providers, please contact the service provider directly. Their policies will dictate the extent to which you can access or change the information that they have collected about you.

GDPR Compliance

Eljo Does Not Target EU Users

Eljo does not presently have an office in a European Union member country, accept sales in the currency of an EU country, market in the language of an EU country (other than English, the language of Eljo's country), provide translation in the language of an EU country, or have a domain suffix for an EU country. Nor does Eljo actively offer shipping services to an EU country, engage in monitoring the behavior of EU residents, or otherwise actively target customers or consumers in the European Union. Nevertheless, Eljo has incorporated certain provisions into this Privacy Policy in an effort to comply with the European Union General Data Protection Regulation ("GDPR").

Additional Rights of Users in the EU

If you are an individual in the European Union, you may request a copy of your personal data from Eljo and you may have the right to not be profiled. You can also ask us to correct any inaccuracies in your personal data. In some circumstances you may be able to ask us to transfer information you have provided to us to another organization. Similarly, you may be able to transfer your information from another organization to us, but you should check with us first to confirm this is possible. You may also have the right to object, erase, or restrict our processing of your information – for example, where we process personal data because this is in our legitimate interests, you may object to this. We will need to carefully consider your request, as there may be circumstances which require us, or allow us, to continue processing your data. To exercise any of these rights, please contact us at support@Eljoapp.com. These rights may be restricted by law, for example we may not be able to provide a copy of your data where the data we hold is also the data of a third party and it is not reasonable to disclose this information. Please note that we may seek confirmation of your identity before releasing any personal data to you or making changes to your account.

California Privacy Rights

California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal data to third parties for their direct marketing purposes in the preceding calendar year. California residents who are registered users of the Services and are under the age of 18 are entitled, in accordance with California law, to request and obtain removal of content and information that they themselves post on or through the Services. You may request such removal by emailing us at support@Eljoapp.com. In your request, please provide a description of the material that you want removed and information reasonably sufficient to permit us to locate the material, and include your name, email address and/or user name, year of birth, mailing address (including city, state, and zip code), and the subject line "California Removal Request" so that we can process your request. Please note that your request does not ensure complete or comprehensive removal of the material. For example, some information that you have posted may be republished or reposted by another user or third party or may be retained for legal reasons.

Changes to This Privacy Policy

This Privacy Policy may be changed from time to time, so we encourage you to check back with every visit to the Services. If you do not agree to one or more of the changes, you may choose to "opt out," using the procedures set forth above. Once the change has been made, all information collected by the Services after the change will be subject to the new terms of the Privacy Policy. The current version of this Privacy Policy is effective June 8, 2026.

Contact Us

For privacy inquiries, please contact us at support@Eljoapp.com.